Unfortunately, we don't accept returns of product or do exchanges of product.
If your order was damaged in-transit, or if you've received the wrong Michel et Augustin order, please reach out to our customer service team immediately by emailing firstname.lastname@example.org or by direct messaging us on Instagram or Facebook. We will send you a replacement or offer you an equal exchange credit.
If you believe there is a quality issue with your Michel et Augustin product, please take note of the code and the "best by" date printed on the packaging, so that we can trace the specific batch of products you have received. These inquiries will be handled on a case by case basis.