Terms of Service

Updated at 2025-12-01

Michel & Augustin - Terms of Service

Welcome to our cookie-filled corner of the internet! By browsing, ordering, or interacting with our website (micheletaugustin.us), you agree to the terms outlined below. These terms are designed to protect both you and us, while keeping things clear, fair, and (hopefully) digestible.

1. General Terms

When you make a purchase or interact with our website, you're agreeing to be bound by these Terms & Conditions. These apply to the entire site and any communications between you and Michel & Augustin, operated by Nonni's Foods LLC.

While we strive to keep our site running smoothly, Michel et Augustin is not liable for any direct or indirect damages that result from your use of the website. If your use causes the need for repairs or data correction, those costs are your responsibility.

We may update prices, policies, and features on our site at any time — so check back occasionally if you like the fine print.

2. License to Use Our Site

We grant you a limited, non-transferable, revocable license to access and use our website. You agree not to copy, distribute, or misuse any part of the site.

3. Restrictions

Please don’t:

• Resell or commercially exploit our website or its content

• Reverse-engineer or modify our code or systems

• Remove copyright, trademark, or other notices

4. Your Suggestions

We love hearing from you! But any ideas, feedback, or cookie creations you share with us are considered non-confidential and may be used by us without obligation to credit or compensate you.

5. Your Consent

By using our website, placing an order, or signing up for emails or texts, you agree to these Terms & Conditions.

6. Third-Party Links

Sometimes we link to other fun sites. We’re not responsible for their content, so please review their terms before engaging.

7. Cookies (The Internet Kind)

We use cookies to improve your experience (not the edible kind, sadly). Disabling them might affect site functionality.

8. Changes to These Terms

We may update these Terms as needed. If so, we’ll post the revised version here with a new date. Continued use of our site means you accept those updates.

9. Website Updates & Modifications

We might change or pause parts of the site at any time — including features, services, or availability.

10. Third-Party Services

We may include or link to services provided by others. Use of those is entirely at your own risk.

11. Termination

We may suspend or terminate your access if you violate these terms. You can also stop using the site anytime.

12. Copyright & Intellectual Property

All content on our website belongs to Michel & Augustin, operated by Nonni's Foods LLC, or our partners. Don’t copy, modify, or reuse it without our permission.

13. Dispute Resolution

If you have a concern, contact us first! We’ll try to work it out. If needed, disputes will be resolved through binding arbitration in accordance with U.S. law.

14. Promotions & Contests

Sometimes we run special promos. Each will have its own rules. Please review before participating.

15. Mobile Messaging Terms

If you opt into our SMS alerts, you agree to receive occasional messages. Standard message/data rates may apply. Text STOP to unsubscribe.

16. Refund & Return Policy

Due to the perishable nature of our cookies, we do not accept returns. However, if something arrives damaged, please send us a photo within 7 days of delivery. We’ll gladly offer a refund or replacement.

17. Limitation of Liability

Our cookies are made with love — but we can’t be held liable for indirect damages or losses related to using our website or products.

18. Contact

Questions? Sweet! Reach out to us:

• Email: butter@micheletaugustin.com

• Phone: 877.295.9604